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Exploring the science and magic of Identity and Access Management
Friday, March 29, 2024

Telephone Industry Transformation – Switchboard to Dial!

Communications, History
Author: Mark Dixon
Tuesday, September 27, 2016
12:28 pm

Switchboard

This morning, I spent a while watching some old videos about transformation in the telephone industry.  Way back before my time, the growing telephone network depended on thousands of young women working as telephone operators (boys didn’t work out so well).

The need for telephone operators was so great that AT&T produced a movie “Operator!” to describe the wonderful opportunity for a career as a telephone switchboard operator!

 

However, as demand for telephone service boomed, someone estimated that it would soon take all the young women in the nation to work as telephone operators!  The solution – self-dialed telephones. it soon turned out that everyone who used a telephone became his or her own telephone operator!

But apparently, using a dial telephone was difficult enough that ever-so-scintillating training movies were produced …

Just think — most of today’s young people don’t know how to operation a dial telephone! A lost art indeed!

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First Round-the-World Telegram – 105 Years Ago!

Communications, History, Technology
Author: Mark Dixon
Saturday, August 20, 2016
9:42 am

Oh, how far technology has come in the last century!  As related by History.com, on August 20, 1911 (105 years ago today) a dispatcher in the New York Times office sent the first telegram around the world via commercial service. 

The Times decided to send its 1911 telegram in order to determine how fast a commercial message could be sent around the world by telegraph cable. The message, reading simply “This message sent around the world,” left the dispatch room on the 17th floor of the Times building in New York at 7 p.m. on August 20. After it traveled more than 28,000 miles, being relayed by 16 different operators, through San Francisco, the Philippines, Hong Kong, Saigon, Singapore, Bombay, Malta, Lisbon and the Azores–among other locations–the reply was received by the same operator 16.5 minutes later. It was the fastest time achieved by a commercial cablegram since the opening of the Pacific cable in 1900 by the Commercial Cable Company.

Telegram

In these days of ubiquitous, near instantaneous global communications at our fingertips, it is a bit hard to fathom that a round-the-world message took over 16 minutes to reach its destination.  But in a time not too far removed from the Pony Express, 16 minutes was a real breakthrough.

As my Dad likes to say, “We stand on the broad shoulders of those who have gone before!”

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Tiananmen Square, the Internet and Freedom

Communications, Freedom, History
Author: Mark Dixon
Friday, June 3, 2016
11:10 am

Twenty-seven years ago today, on June 3, 1989, government officials in the People’s Republic of China authorized its soldiers and tanks to reclaim Beijing’s Tiananmen Square from protesting students and others seeking democratic reform. By nightfall on June 4, Chinese troops had forcibly cleared the square, killing hundreds and arresting thousands of demonstrators and suspected dissidents.

China

During this time, a graduate student from China was working at the same company where I was employed.  I witnessed him using the Internet to exchange messages with freedom-loving compatriots all over the world.  He was somewhat frightened that the Chinese government would discover what he was doing and harm his family back in China, so he asked me to not tell others what he was doing at that time.

As I watched what he was doing, I realized what a powerful force global electronic communications could be in the support of personal freedom. I’m sure the tremendous advances in personal freedom that have occurred in China since that time are due at least in part, to interpersonal communications via the Internet.  If people can communicate, it is really difficult for governments to suppress them and deny freedom.

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