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Exploring the science and magic of Identity and Access Management
Tuesday, May 28, 2024

Real World Business Value

Author: Mark Dixon
Thursday, May 11, 2006
10:03 pm

I had lunch with a customer today who has implemented Web Single Sign On using Sun’s Access Manager product. They are in process of migrating a wide range of business applications to the new infrastructure. He mentioned three benefits they had realized:

  • Better user experience.
  • Improved help desk performance.
  • Lower operational costs.

Isn’t it great to hear when an enterprise receives honest-to-goodness, real world business value from technology investment?

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