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Exploring the science and magic of Identity and Access Management
Tuesday, July 23, 2024

Universal Personal Identity from the Enterprise Point of View

Author: Mark Dixon
Thursday, January 5, 2006
5:16 pm

Earlier today, I griped a bit about the challenges of handling all the online accounts I have. I was speaking then from the perspective of a consumer of goods and services. Since then, I’ve tried to think from the perspective of an enterprise that provides goods and services to consumers. The motivations for enterprises to implement Universal Personal Identity as part of the infrastructure they use to serve consumers is really not much different – it is just seen from the other direction.

I think the objectives from an enterprise point of view are these:

  1. Simplify. Make it really easy for my customers to do business with me.
  2. Protect. Make sure my customers feel safe. Make sure my information is secure.
  3. Grow. Scale up very big, very fast.
  4. Reduce costs. Drive the cost per customer way down.

One of Dave Kearn’s New Year’s Resolutions for the Identity industry is “tying together these two seemingly disparate worlds of identity,” referring to the Enterprise View of Identity and the User-Centric View of Identity. Perhaps a good start in meeting Dave’s challenge is to understand how convergent the objectives are. Then we can work on the technology to make it happen.

Dave has recommended that the Higgins Framework may “be the beginning of the system that ties together the world of top-down, enterprise-created-and-maintained identity systems with the bottom-up, user-centric identity systems that are springing up all over the place.”

By the way, Dave, I wish I could access your newsletter on the web as soon as it drops into my email box. Then I could do a better job of linking to you!


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