We got it solved! My Mom and Dad are finally on line again. My sister drove to our parents’ home and called me on her cell phone. I was able to coach her through getting on line and making sure they can send email. Case closed – at least until the next hiccup occurs.

In the mean time, I found out that someone has written a book entitled Technostress. I haven’t read it. Too stressful to thing about it right now.

Tags: Technostress
Usability