Comments on: Be a Destination, Not a Gateway http://www.discoveringidentity.com/2008/02/28/be-a-destination-not-a-gateway/ Exploring the science and magic of Identity and Access Management Fri, 02 Dec 2011 18:45:07 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Mark Dixon http://www.discoveringidentity.com/2008/02/28/be-a-destination-not-a-gateway/comment-page-1/#comment-768 Mark Dixon Mon, 03 Mar 2008 15:34:08 +0000 http://www.discoveringidentity.com/2008/02/28/be-a-destination-not-a-gateway/#comment-768 <p>Iwan:</p> <p>I agree that telcos missed the first wave. Will they miss the second? It is up to them. I believe they have opportunity to leverage their unique assets to deliver value to subscribers. </p> <p>Mark</p> Iwan:

I agree that telcos missed the first wave. Will they miss the second? It is up to them. I believe they have opportunity to leverage their unique assets to deliver value to subscribers.

Mark

]]> By: Mark Dixon http://www.discoveringidentity.com/2008/02/28/be-a-destination-not-a-gateway/comment-page-1/#comment-767 Mark Dixon Mon, 03 Mar 2008 15:31:48 +0000 http://www.discoveringidentity.com/2008/02/28/be-a-destination-not-a-gateway/#comment-767 <p>Scott:</p> <p>I agree that telcos, if they do not change, will forfeit any opportunity to regain the trust of subscribers.</p> <p>Project Destination is about enabling telcos to transform their business. I expect that some will; some won't. But transformation will be necessary if they are to effectively compete</p> <p>Mark</p> Scott:

I agree that telcos, if they do not change, will forfeit any opportunity to regain the trust of subscribers.

Project Destination is about enabling telcos to transform their business. I expect that some will; some won’t. But transformation will be necessary if they are to effectively compete

Mark

]]> By: Iwan Rahabok http://www.discoveringidentity.com/2008/02/28/be-a-destination-not-a-gateway/comment-page-1/#comment-766 Iwan Rahabok Mon, 03 Mar 2008 13:31:15 +0000 http://www.discoveringidentity.com/2008/02/28/be-a-destination-not-a-gateway/#comment-766 <p>In my opinion, the telco missed the first wave, when they first "open" the Internet to people with dial-up modems and cable-modems. The result? Google, Yahoo, MySpace, etc are not owned by Telco.</p> <p>If they miss the Second Wave (which is what you described in Project Destination), then it will be a very sad story for the telco indeed.</p> In my opinion, the telco missed the first wave, when they first "open" the Internet to people with dial-up modems and cable-modems. The result? Google, Yahoo, MySpace, etc are not owned by Telco.

If they miss the Second Wave (which is what you described in Project Destination), then it will be a very sad story for the telco indeed.

]]> By: Scott Flowers http://www.discoveringidentity.com/2008/02/28/be-a-destination-not-a-gateway/comment-page-1/#comment-765 Scott Flowers Thu, 28 Feb 2008 20:40:49 +0000 http://www.discoveringidentity.com/2008/02/28/be-a-destination-not-a-gateway/#comment-765 <p>While I agree that Telcos can be marginalized by what you are calling destination sites, as a consumer, I can't wait for the telco to be marginalized.</p> <p>In Canada, at least, every telco I have interacted with has provided very little of value, and in their ham-handed efforts to monetize every transaction I make on my cellphone especially, they just get in the road of innovation. They try to lock down customers into using their offerings as exclusively as possible, and their offerings provide far less value than the innovators out there.</p> <p>Telcos should shut up, get the hell out of the way, and let web-based innovators and hardware innovators drive demand for bandwidth. Then the telcos can just make money off of bandwidth. The iPhone is the perfect example of that. </p> <p>The iPhone is the first handset where the handset manufacturer was able to dictate to the telco what the functionality should be, rather than letting the telco lock the handset down to the terrible offerings of the telco's services, like most mobile phone companies do. The result is the ONLY usable and truly useful internet-enabled mobile phone on the market.</p> <p>In my opinion, the telcos have already forfeit any customer expectations of them to do anything useful except provide bandwidth. I have no higher expectations of any telco I deal with in my daily life. I'm expecting and getting my dose of innovation from Google, Apple, and many of the great web2.0 companies out there like flickr, facebook, linked-in, digg, and many more. My telco has done nothing to help any of that, and by limiting bandwidth available to me for any particular service, they would just be harming the customer experience and angering their customers.</p> <p>Scott</p> While I agree that Telcos can be marginalized by what you are calling destination sites, as a consumer, I can’t wait for the telco to be marginalized.

In Canada, at least, every telco I have interacted with has provided very little of value, and in their ham-handed efforts to monetize every transaction I make on my cellphone especially, they just get in the road of innovation. They try to lock down customers into using their offerings as exclusively as possible, and their offerings provide far less value than the innovators out there.

Telcos should shut up, get the hell out of the way, and let web-based innovators and hardware innovators drive demand for bandwidth. Then the telcos can just make money off of bandwidth. The iPhone is the perfect example of that.

The iPhone is the first handset where the handset manufacturer was able to dictate to the telco what the functionality should be, rather than letting the telco lock the handset down to the terrible offerings of the telco’s services, like most mobile phone companies do. The result is the ONLY usable and truly useful internet-enabled mobile phone on the market.

In my opinion, the telcos have already forfeit any customer expectations of them to do anything useful except provide bandwidth. I have no higher expectations of any telco I deal with in my daily life. I’m expecting and getting my dose of innovation from Google, Apple, and many of the great web2.0 companies out there like flickr, facebook, linked-in, digg, and many more. My telco has done nothing to help any of that, and by limiting bandwidth available to me for any particular service, they would just be harming the customer experience and angering their customers.

Scott

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